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When a prospect replies, Harp wakes your Claude to deal with it within minutes during your working hours. You set the working hours per workspace.

Email replies

Claude handles email replies end to end:
  • answers questions from the product facts you give it
  • books meetings
  • handles redirects to a colleague
  • pauses, resumes or stops the sequence
Claude replies in the prospect’s own thread, from the mailbox that received the reply. Harp fixes the recipient, thread and mailbox, so Claude cannot send a reply anywhere else. If Claude cannot answer from your product facts, it offers a short call instead of guessing.

LinkedIn replies

Claude drafts the reply, and Harp asks you in Slack for a yes before anything is sent. Once you say yes, Harp’s Mac agent sends it through the LinkedIn safety engine.

Sequences stop automatically

A reply, bounce or unsubscribe stops that person’s sequence right away, before Claude even reads the reply.

Setup

The Harp team sets this up with you during onboarding:
  1. Connect the mailbox you send from.
  2. Connect Slack and choose the channel for LinkedIn go-aheads.
  3. Create the Claude routine that Harp wakes, and paste its trigger URL into Settings > Integrations > Reply loop.